Honest, quick and fair. We have taken our car here a few times and have always left satisfied. They give their honest opinions and guidance on big ticket issues and that alone will keep our business.

Took my vehicle in to make sure that a battery issue had not caused further electrical issues to the car. Knapps checked the vehicle and noted it was just a battery issue. This took multiple days with no notice on a finish time, requiring me to call in and check on the vehicle multiple times. Knapp then quoted me over $500 for a battery replacement. I took my car home and did the job myself. Since finishing Knapps has contacted me multiple times to follow up on their “work” even though they did nothing. Someone from their shop called me at nearly 8PM to ask how they did, and I have received multiple texts asking for reviews and follow ups even though they did absolutely nothing for me.Update: After posting about being annoyed by them contacting me multiple times they decide to go back, find my number, and call me again. Nice job lmao

Very friendly staff. Fixed a flat for me. When I asked how much they told me there would be no charge, very kind gesture. I am a repeat customer and will continue to be. I will pay that gesture foreword.

Knapp's has consistently provided exceptional customer service to both my husband and me whenever we bring our cars in. The staff is knowledgeable, courteous and understanding.

Helped with a difficult check engine light - e/check situation. They corrected the issue quickly and effectively. Time and time again they do great work. We’ve been using their services for years and will continue to!